Having problem with intertwined letters.

[Evrim G.]

I use adobe acrobat reader 64 bit.  As you see in attachment, I have problem with letters.  Before I did not have problem with same files, but now which is possible open in the past without problem, now it's open like attached file. Another pdf files opens without problem, I have problem only one type files. How can I fix this problem? 

Thanks in advanced.!

[Bisharat Ullah_Khan7913]

Try updating or reinstalling Acrobat. It could be a font issue—ensure the correct fonts are installed. Contact support if needed.

[Dwayne Jurcka]

Hello Bisharat,

I have tested this, but the issue seems to persist even after re-install. The issue is also not document related, the same document opens correctly in other readers and older versions of Adobe Acrobat.

As far as I can test, the issue seems to be related to the latest update of Adobe Acrobat (2024.002.21005).

[Bisharat Ullah_Khan7913]

Try updating or reinstalling Acrobat. It could be a font issue—ensure the correct fonts are installed. Contact support if needed. Https://gbwhatspro.co

[Evrim G.]

Problem is only with one file. That file runs in another computers or mobile. but I have only problem in my desktop. All pdf files are running correctly, only one file and same style another files can not running correctly. before I tried uninstall and re-install but nothing changed, I do not understand what's wrong. It was working correctly before now characters are brokend in pdf files. It's very strange. maybe It's not very big problem I can open it another .pdf editor program. but I want to solve this problem. THANKS!

[Evrim G.]

I already did it, nothing changed bro! 🙂

[Meenakshi Negi]

Hi Evrim G. and Dwayne Jurcka,

Thank you for reaching out.

The team is aware of the issue and is working on the fix.

We will update you once the fix patch is available. We appreciate your patience.

Thanks,

Meenakshi

[Evrim G.]

any news? thanks!

[Meenakshi Negi]

Hi Evrim G. and Dwayne Jurcka,

Thank you for your patience.

Please try updating the application to the latest version available which addresses this issue. In Acrobat, go to Menu > Help > Check for updates. 

Refer to the information in the following help document to learn more about the latest updates: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. 

Let us know how it goes. 

Thanks,

Meenakshi