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New Here ,
Aug 23, 2022 Aug 23, 2022

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I had initially signed up for the free trial on my work email. Which I then cancelled. However, today I have been billed. The issue is I was made redundant and have no access to my work email account which I used to log in and access customer services. Please help 

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Community Expert ,
Aug 23, 2022 Aug 23, 2022

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You should contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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