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Help using Adobe with Snapdragon X Elite

New Here ,
Oct 08, 2024 Oct 08, 2024

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I have a Lenovo Slim 7x with Snapdragon X Elite. Adobe works but is very slow, especially with larger files. Is there a way to speed up Adobe on this laptop?

TOPICS
Crash or freeze , General troubleshooting , How to , Standards and accessibility

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Community Expert ,
Oct 09, 2024 Oct 09, 2024

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@brittany_7821 try using the online Acrobat tool:

https://acrobat.adobe.com/link/home

creativeexplorer_0-1728466731570.png

 


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Adobe Employee ,
Nov 03, 2024 Nov 03, 2024

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Hi @brittany_7821  

This shouldn't be happening, we regret the inconvenience. Could you please help us identify the root cause for this issue by sharing few logs from the your setup.

Please follow the steps at https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html and make sure to check all checkboxes while collecting logs. Also if possible please share a few sample documents you are facing the issue with.

 

Regards

Sanjeev

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