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Hide drop down arrows in optimized file

New Here ,
Dec 13, 2024 Dec 13, 2024

I have a Acrobat form which my general clinics use.  For standardized results there are several dropdown menus.  Once the clinic submits the form to me I will Save as Other>Optimized PDF prior to sending it on to a specialty clinic.  This is so the specialty clinics cannot make changes to the form.  When I optimize/flatten the form the drop down menu arrows still appear.  They don't need to be there when the drop down function is no longer functional.  Is there a way to prevent them from printing to file?

TOPICS
Edit and convert PDFs , How to , PDF forms
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Community Expert ,
Dec 13, 2024 Dec 13, 2024

Are you optimizing or flattening?  I have never seen the arrows remain after a form has been flattened or printed to PDF.  You could set the readonly field property to true.  That will remove the arrow.

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New Here ,
Dec 13, 2024 Dec 13, 2024

Both.  I've included images of the form, my Save As Other>Optimized selections and the results I get.

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Community Expert ,
Dec 13, 2024 Dec 13, 2024

Is this an Acroform or an .xfa form?

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New Here ,
Dec 18, 2024 Dec 18, 2024

I've never heard of either of those terms before so I cannot answer that question.  I've attached a screenshot of the properties info tab.

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New Here ,
Dec 18, 2024 Dec 18, 2024

I also get a pop up window downsampling error message.

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Community Expert ,
Dec 18, 2024 Dec 18, 2024
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Run the following script in the console:  this.xfa

If it returns true it's an xfa form.  I believe the dropdown arrows still show when this type of form is flattened.  If you upload the form I can answer both of these questions for you.

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