Highlight tool won't work in WebEx sharing

[Tracey32247542417o]

I  teach courses regularly using WebEx, and in those courses, I share Adobe Pro documents and annotate as I go. I can get most of the drawing mark-up tools to work on the documents, but the highlighter tool does not work. I click into the document with the highlighter turned on and nothing happens. 

Any suggestions about why this is happening and what I can do it fix it? This issue is making my teaching much choppier, and I am losing class time fiddling with other tools as a workaround.

[Kevin-Monahan]

Hi @Tracey32247542417o,

Sorry. Which app are you working with? 

Thanks,
Kevin

[Tracey32247542417o]

Adobe Acrobat Pro on desktop sharing within WebEx meetings, also on desktop 

[Ann Bens]

Moving question from Premiere Pro to Acrobat forum.

[Tracey32247542417o]

Can you send me the link to it in the other forum please?

[Ann Bens]

You are in the acrobat forum.

[Nicole35290078q12e]

Is there a response to why you can not hightlight something on a pdf when you are in an active webex meeting

[Harry352760365lxm]

To resolve the issue with the highlighter tool not working in Adobe Acrobat during WebEx sessions, first ensure both Adobe Acrobat and WebEx are updated. If the problem persists, try disabling hardware acceleration in Acrobat's preferences. Additionally, check if the PDF document has any security restrictions that may prevent highlighting. Test with different PDFs to isolate the issue