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Highlight works weird

New Here ,
Dec 13, 2021 Dec 13, 2021

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Hi,

 

Recently, when I use the highlight tool, it does something weird: instead of drawing a thick (yellow) line over the selected text, the highlighter only draws an oval-edged rectangle, without filling it yellow.

 

Changing the color does not help, instead of a filled out, thik rectangular (yellow) line, I just keep getting a long box wrapping the text...

 

What do I do? Thanks!

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General troubleshooting

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Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

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Hi Gregorm

 

Hope you are doing well and sorry for the trouble.As described, highlight works weird

 

I have tried to reproduce the issue on my end and its working fine. What is he workflow/steps you are doing to highlight the text?

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer first and check.

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates and reboot the computer once.

 

Also try to turn off the protected mode for testing (Win Only) and see if that helps. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at startup' Turn off the protected mode and uncheck Enhanced Security > Click OK and reboot the computer once.

 

Let us know how it goes.

 

Regards

Amal

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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I have exactly the same issue. It is really frustrating!

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