Highlighting

[stevev78144454]

Why do I lose the ability to highlight text in a document. Why I open it the first few times it works, then for no reason it won't lwt me highlight. I thought this was a basic function in the free reader. Do I need to buy a subscription now?

[try67]

No. You should be able to do it in the free Reader.
So what exactly happens when you try to highlight the text and it fails?

[stevev78144454]

Now when I tru to highlight a text by dragging the cursor over it, the whole page turns the color of the highlight until I stop. It seems that now adobe thinks its an image, not a pdf. This happens with every document. I can do so many highlights and then I can't.

[try67]

Sounds like it is composed out of images only... Can you share the file?

[stevev78144454]

The thing is I can open a document and I am able to highlight and underline with no problem. Then the document seems to change properties and I can no longer do it. Really frustrating.

[try67]

That is very strange and does not usually happen, definitely not by itself... Did you maybe upload the file somewhere, or opened it in another application?

[stevev78144454]

It is strange. And now it happens with every pdf. I can underline and highlight so many times then it chjanges on its own. Don't know what to do about it. Did you see the file I attached yesterday?

[try67]

Yes. It has no real text, only images... Something else has to be at play here, as this kind of transformation doesn't happen on its own.

[stevev78144454]

When I save the file I get this message, "exporting pdf". Could that be it? 

[try67]

Yes... How are you saving it, exactly?

[stevev78144454]

Command-S like I have forever.

[stevev78144454]

If I go to the file menu and select save it does the same thing, and shows Command-S as the shortcut like it always has.

[try67]

From within Acrobat?

Can you share a video of you saving the file in this way?

[stevev78144454]

Yes, from within Adobe. Trying to attache video.

[Bernd Alheit]

You doesn't use Adobe Acrobat!

[try67]

This is not Adobe Acrobat. You're using something called "PDF Reader". Similar name, but not the same thing...

[stevev78144454]

OK. It'a what I've been using for years. Don't see a free version of acrobat...

[try67]

It's called Adobe Acrobat Reader and you can get it here:

https://get.adobe.com/reader/

[stevev78144454]

Forgot to thank you for your help. Can't believe I didn't notice I was using a pdf readwe other than Acrobat. Everything works great! Thanks again.