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6

Hmm...looks like this file doesn't have a preview we can show you error

Community Beginner ,
Jun 14, 2023 Jun 14, 2023

Hello, 

While I am trying to open PDF files in OneDrive, I encounter error "Hmm...looks like this file doesn't have a preview we can show you error". Hence, I am not able to open it. Could you please assist? 
Thanks!

TOPICS
Comment review and collaborate Experiment , General troubleshooting , How to , PDF , Standards and accessibility
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Community Expert ,
Jun 19, 2023 Jun 19, 2023

Could you please share such a file with us? Be careful not to share a file containing confidential data. What is your Acrobat version?

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jun 22, 2023 Jun 22, 2023

Hello, there is no specific file unfortunately. All PDF documents which are automatically uploaded to OneDrive by Power Automate have the same issue. It is Adobe Acrobat Pro 2022.003.20310. Thanks

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Adobe Employee ,
Jul 01, 2023 Jul 01, 2023

Hi @CR92 

 

Acrobat and Reader official update  23.003.20215 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

More information about this release is here: Release Notes | Adobe Acrobat, Reader

 

Let us know if you experience the same issue with the latest patch installed.

 

Thanks,

Akanchha

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023
LATEST

Hello,
The problem still continues, update has been done but files are still giving same error in OneDrive.

Thanks!

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