Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How can I contact them by e-mail?

New Here ,
Apr 26, 2023 Apr 26, 2023

On 20.04.2023 I canceled my Adobe Acrobat Pro subscription.

I checked my credit card and I see that I was charged for ADOBE ACROBAT PRO 96$.

How can I contact them by e-mail??

 

TOPICS
How to
1.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Apr 26, 2023 Apr 26, 2023

you can try at the bottom of Adobe Help Center the 'Ask now' chat panel

EricDumas_0-1682506202409.png

 

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 26, 2023 Apr 26, 2023

you can try at the bottom of Adobe Help Center the 'Ask now' chat panel

EricDumas_0-1682506202409.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2023 Apr 26, 2023

The problem is solved!!

I corresponded with agent through Adobe Virtual Assistant.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 06, 2024 May 06, 2024
LATEST

How did you manage to get the Virtual Assistant to understand that ayou were charged and need your money back

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 26, 2023 Apr 26, 2023

You CANNOT contact by email. (Fake support people may try to tell you they have an email).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2023 Apr 26, 2023

Thank you for warning, it's very important to know!

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines