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1

How can I disable the pre-selected signature fields when using Request E-Signatures?

New Here ,
Nov 16, 2022 Nov 16, 2022

When using E-Signature, Acrobat will pre-select several fields that it thinks need signature and/or date. Most of the time these are not the correct fields (lots of docs with multiple signature options), and I have to go through and manually delete them throughout the document. Is this a setting I can disable, so all signature fields are manually input?

 

Thanks!

TOPICS
General troubleshooting , How to , Security digital signatures and esignatures
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New Here ,
Apr 17, 2024 Apr 17, 2024

Has anyone answered this question anywhere?  I don't use esigs in any forms I create but this just started happening to me and I cannot use any of these forms because adobe thinks I should request an e-sig.

 

 

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

Hi there

 

This is a known bug and our engineering team is actively working on it.

 

The fix will be available in the future updates.

 

Thanks for understanding.

 

~Amal

Regards
Amal
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Adobe Employee ,
May 02, 2024 May 02, 2024
LATEST

Hi there

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Amal

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Regards
Amal
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