• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How can I get a refund because I was charged during the trial period?

New Here ,
Aug 24, 2024 Aug 24, 2024

Copy link to clipboard

Copied

Hello,

 

I juste needed Acrobat to make a PDF from to files. I subbed for the trial period and then I unsubbed immediatly. Today I checked my bank app and I found that I'v been charged of 24€. How can I be refund ??

 

Thanks for helping

TOPICS
Cancel subscription

Views

51

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 25, 2024 Aug 25, 2024

Copy link to clipboard

Copied

LATEST

You should contact Adobe directly for help with this issue, using one of these channels:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)
Twitter: https://twitter.com/AdobeCare
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines