How can I send an online pdf by email (complete form)

[max_cady]

Hi experts,

prior to acrobat X and windows7 it was possible to add a submit button enable additional rights for adobe reader and the form would be attached to an email and sent to the recipient.

This doesn't seem to work in windows7 environments any more.

I have followed all tutorials and tips but nothing seem to work

I have tried to use javascript instead according to the following maildoc tutorial

http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/wwhelp/wwhimpl/common/html/wwhelp.htm?...

Even if I use the simple example in the tutorial

this.mailDoc(true);

this.mailDoc({

        bUI: false,

         cTo: "myemail@gmail.com",

         cSubject: "The Latest News",

         cMsg: "A.P., attached is my latest news story in PDF."

    });

it won't work.

I have tried thunderbird and live email as default clients, the result is the same:

In chrome => an empty email opens

in firefox => the attachment is included but no email recipient or subject line

in internet explorer => same, attachment is included but no emeil recipient or subject line

In the preferences I have enabled menu items Javascript execution privileges just in case this was an issue but to no avail.

Isn't sending a complete form by email an option anymore?

I need this feature.

Thanks in advance for any helpl.

[Brucek81]

I guess I'm talking in general for any email service. If I attach a PDF with a fillable form to an email will the recipient be able to open the PDF, fill it out, and email it back to me?

[Bill12]

It all depends on what the user is using. If Reader, you have to activate Reader Rights before they can save the form.

[Brucek81]

I'm assuming that most people will have reader - hope! Will preview in Mac work the same way?

Thanks for the pointer.

[max_cady]

Nobody with windows 7 here who can tell me if they are receiving an error message if sending this form?

http://killerthemes.de/form/webform.pdf

please let me know ... thanks!

[Phillip M Jones]

And if your are using Apple's Preview you've just screwed up the form.

Preview is okay for looking at regular PDF's but it’s a death knell for any PDF Forms

[Phillip M Jones]

Brucek81 wrote:

I'm assuming that most people will have reader - hope! Will preview in Mac work the same way?

Thanks for the pointer.

Noooo! it will screw up the Form I am a Mac User and Preview will screw up forms. It great to view PDF's but not forms.

[max_cady]

I am trying to solve my problem, this is why I opened this thread.

Could anybody be so kind answering my question and tell me

if they are receiving an error message if sending this form?

http://killerthemes.de/form/webform.pdf

please let me know ... thanks!

[Phillip M Jones]

Okay I've filled out your form using Reader and saved to desktop then sent by SeaMonkey to you. SeaMonkey, Thunderbird, and PostBox  (Gecko based) email/News all use the very same identical mBox format that Apple Mail does, always have. Yet Adobe refuses to support Mozilla Based products.

[max_cady]

Thenks for helping. This all is somewhat frustrating. How can a product that caims being able to create mailable forms refuse tu support wiedely used email clients?

A friend told me that he had problems sending the form with chrome while it worked fine in firefox.

[Bill12]

Requesting the use of the desktop e-mail package, I get the error. This is for Win7 with AA9. My desktop e-mail is Pegasus. It may be an issue with Pegasus access to the system. However, I can select a file, right click, and send to Pegasus with no problem. I am not sure the latter requires MAPI and that may be an issue. I tried it from MS WORD 2007 and selected the send option in the file menu and got a message that I had to have MS Exchange installed to send the file and got an error. I tried a create PDF and e-mail with PDFMaker in WORD 2007 and that worked fine.

I might try the form on another machine later: Tried VISTA with AA8 with the same results when I try to use the default e-mail package. XP with AA7 was alos a problem. With the latter I also right clicked and downloaded the form to try it in Acrobat directly, not just the browser. Again, it failed. All of these were set to work with the default e-mail client. I then tried the custom submit in AA7 that saved the FDF file and gave instructions of what to put in the header and body of an e-mail to attach the FDF file to. That worked, but the direct interaction with the e-mail package failed in all cases. It may all be an issue with my e-mail (Pegasus) or MS, or even Acrobat. I have no clue and try not to point fingers without more info.

[JR Boulay]

This only applies when you're executing the code "through menu events" (ie: through a menu item added by a folder-level script to the GUI of Acrobat, either by using app.addMenuItem() or app.addToolButton()), and you are executing it from a document-level script, which is not the same at all.

++

[slinta]

I have windows 7, adobe pro X and adobe reader X, and thunderbird 9.01 email client.

I have a PDF form (created in lifecycle 9.0.0.2_) that is complete and is reader extended though adobe pro x. 

It will send the email correctly in abobe pro x, it opens all the correct windows etc and sends, and I receive the filled out PDF form.

When I open the form in adobe reader X  it opens the correct window as before, but never sends the email.

Can any one here be of some help.

Thanks

Steve

[max_cady]

Sounds like the same problem I am having with Adobe Reader X. There seem to be serious flaws in Adobe Reader X regarding submit a form by email functions. How can we get adobe to correct this? I am wondering ... are there adobe representatives reading this forum?

[Milnathort]

Similar problem for me.

Form created in Acrobat 8 Pro and Reader extended.  It will send form correctly in Acrobat * Pro and I receive the mail etc correctly.

In Reader X it returns an error message "error: could not launch  program" (Eudora) and gives the path (which is correct).

Win 7 Ult 32

Did anyone find a fix for this?  Max?

[Bill12]

The behavior you describe is that of not having Reader Extended used and submitting the entire form. The simpler way is to submit the data. There is no reason to submit the entire form. The data can be opened in the form (forms>manage data) at the receive site and the the same view result.

[firefight16]

I have tried Adobe LiveCycle Designer ES 8.2 with Adobe Acrobat 9 for the first time, and I am having the same issues with sending a pdf via email. Seems to work fine on my one computer,b but it was running reader 9, my other computer was running Adobe reader 10 and would not work, both machines run WIndows 7.

I uninstalled reader 10 and just used Adobe Acrobat 9 and the second machine works great.

So now I ask my ball execetive to test the form, nobody can get it to work, sopme use Chrome or Firefox, some not. So of 6 people who tried nobody can get it to work, I have not asked what version of reader they use. But this is a complete failure, how can I use the form if it won't send a pdf by email.

I have tried the traditional email submit button and I have tried a normal radio button set to submit and entered my email address, I even read about the setting where you go into the HTML code and just change the XML, to send as PDF nothing works I gave the three buttons for all to try.

I think it must be a reader problem, and my computers now are using Acrobat they work fine.

[max_cady]

did you save the form with the option "reader enabled"?

[max_cady]

I did a test and installed outlook and guess what...  the form can be sent if using outlook as default email client. It can't be sent if thunderbird is set as default client. This is ridiculous! How can a simple function such as mailto work only if using Microsofts outlook? Hey, this is not a freeware program but an expensive one that should master a simple mailto function with ALL email clients otherwise it is useless to offer a submit by email button. The world isn't using outlook only !!! Is this a microsoft marketing campaign or incompetence of the program managers / developers? Offering a submit by email feature means ALL possible email clients not only OUTLOOK. Bye bye adobe webforms ... waste of money.

[gkaiseril]

You can also use Thunderbird or other MAPI enabled email client.

Outlook is not a simple mail application.

[max_cady]

No I cannot use thunderbird. The submit form function works fine if using outlook but as soon as thunderbird is the default email client I am getting an error that the email address cannot be resolved. And it is not only me ...

I never said that outlook is a simple mail application. I said that outlook is NOT the ONLY mail client. People are using other email clients too.

mailto is a simple email function and should work with other email clients too. This is not the case with Acrobat Reader ... it obviouly cannot handle thunderbird email clients on certain operating systems.

[gkaiseril]

Did you make sure MAPI was enabled?

[max_cady]

Yes, as soon as you set thunderbird as default email client MAPI will be enabled. However it will result in the o.m. error message.

Same with live mail. As soon as I set live mail as default email client (live mail has replaced microsofts outlook express) => error message

If Outlook is set as default email client the form will work.

This is unacceptable for an expensive program like Acrobat pro that forms can't be submitted via acrobat reader using average email clients but require outlook.

It worked with windows XP id doesn't work with windows 7 and it doesn't work on linux. It's all tested out on several computers.

P.S. using javascript and this.mailDoc function won't work too. so there isn't even a replacement option.

[Bill12]

I am not trying to excuse anything, but a lot of the problem comes from the way that MS has set up the mail sharing in Windows. Acrobat has typically used MAPI for interfacing to e-mail programs. However, it appears that the MAPI standard is not so standard. There are many versions that appears to be part of the problem. Sorry, I am not helping, but just indicating that the cause is likely from several places.

[Guest]

I realize this post was almost two years ago. I am having the same issue and wondering if you ever got a resolution? It makes it really hard to do my job without looking like an idiot if the people I send forms to can't send them back. I have never been so frustrated!