How can I unlock a PDF and edit form fields once a Fill & Sign signature has been added and the document saved?

Report · Feb 27, 2018

I've created a fillable PDF form on Adobe Acrobat Pro 2017. Form users need to add their signature (captured on-screen using a laptop & stylus) using the Fill & Sign function. However, once they add it and save the PDF the form fields are locked and cannot be edited. This is problematic if the user has forgotten to complete a field. They will need to start with a blank form again (very time consuming). I cannot find a way to remove the signature nor unlock the form. Saving the PDF as a copy does not work either. Ideas?

I'm open to exploring alternate ways to insert on-screen signatures into the PDF. We have new Lenovo laptops with a stylus that enable us to sign directly on the screen. I can't use a scribble signature on a PDF form, only HTML, so have been limited to the Fill & Sign Tool. I don't like using the Comment tool as these can be deleted and are hardy for an inexperienced user to apply.

Many thanks!

Report · Feb 28, 2018

Try opening the Signatures panel on the left. If there's a signature listed

there, right-click it and select Clear Signature.

Report · Feb 28, 2018

Thanks for the suggestion. Unfortunately all the signature options are disabled. This is a Fill & Sign signature not a Digital Signature:

Regards,

Dean.