How can Turn off the 'AI Assistant'?

[Edwin38637954oaar]

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

[Tariq Dar · Accepted solution]

Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

• Launch Acrobat.
• Hamburger Icon(New Acrobat) or Edit > Preferences
• Generative Ai
• Uncheck - "Enable generate AI feature in Acrobat"
• Click Ok. 
• Re-launch Acrobat. 

Let us know if you have further questions. 


~Tariq

[jlcpu]

I did this, but the AI Assistant is still attempting to grab my attention. I have work to do.

(Goes and looks at the preferences setting again after restarting)

What's this? A new checkbox that wasn't there before, and it's checked: "Show AI Video Cards". Okay, so I will uncheck that and restart AGAIN...

... And now, finally, it's at least tolerable: the AI Assistant sparkles on load of every document, but at least it doesn't start automatically making suggestions.

Freaking train wreck. Did anyone ask for this junk to be shoved down our throats?

[abuse removed by moderator]

[melissa_8431]

Once in the Preferences screen, where do I find "Generative Ai"? 

[Tariq Dar]

Hi @melissa_8431, Are you using a Mobile app or Reader Desktop or Acrobat Desktop app? 

[melissa_8431]

Acrobat Desktop app

[Tariq Dar]

@melissa_8431: Please check the screenshot attached.

[melissa_8431]

Generative AI is not one of my options in the Categories box.  Thank you tho!! 

[Tariq Dar]

@melissa_8431: Then what is your question? How can we help? If you are looking for a Generative AI option, it is available with the Acrobat Pro subscription version. This feature is an add-on service that requires a separate purchase. You can read more about this here: https://helpx.adobe.com/acrobat/using/acrobat-gen-ai-usage-policy.html 

[cloveclove]

also when i select "hide for this session" it goes away for a minute or so but then comes right back on. Very upsetting nightmare and annoying on a small laptop screen

[cloveclove]

this does NOT work

[bruce_0022]

There is no Hamburger icon. When you say "New" Acrobat, what do you mean? Is there a version number or name? There is no Edit > Preferences option. There is no place to "uncheck." How can this be so difficult?

[Tariq Dar]

Hi @bruce_0022, 

The Hamburger icon is visible to Windows users only; considering your screenshots, you seem to be using a Mac.  

Also, this feature(Ai Assistant) is only available if you use Modern Acrobat. To check if you have Modern Acrobat enabled. Launch Acrobat> View > Disable Modern Acrobat. 

Let me know if you've more questions. 

~Tariq

[melissa_8431]

Thank you

[SixSigmaGuyG]

So what was the point of answering if it's only for Windows users?  I'm extremely frustrated. Sorry for my tone.

[tomf65040417]

It is off. But the AI Assistant tries to get me to use it but interferring in what I'm doing. 

A "Don't bug me" option is needed for the AI.

[Tariq Dar]

Hi @tomf65040417, 

If possible, please share a video recording of what is happening on your end. 

[gregg220608401jhd]

I have disabled/removed the ridculous AI Assistant no less than 3 times, but it keeps showing back up. How do we permanently remove it? Don't want it. Don't need it. Don't want to see it.

[rcakess]

Same issue! It freezes my computor and I have turned it off in the settings. Absolutely ridiculous of Adobe. 

[gregg220608401jhd]

In all fairness, Adobe did provide one option for me on this: In the upper left corner of Acrobat Reader, select the MENU (3 horizontal lines). From the drop down menu, select DISABLE NEW ACROBAT READER. This made the artificial idiot button (and other features I presume) go away... for now.

[cupiscent]

Thank you! This was exactly the answer I needed. The Generative AI was already switched off, but I was constantly getting pop-ups suggesting I try it out, which were getting in the way and slowing things down. Disabling the new acrobat reader fixed it!

[SixSigmaGuyG]

As far as I could determine that solution doesn't work for an Android phone.  I sure do agree with the op.  This new feature sucks and should never been made a requirement

[BLLM]

I tried your suggestions. 1. The generative AI box was NOT clicked to begin with. 2. The cards box was clicked and I unclicked that. Restarted. Cards are gone. AND the AI Assistantbutton is still all over my document reading screen. EVERY time I open a document I have to go to the bottom of the screen and force it to hide the search bar, or whatever it is.

NONE of the AI stuff is necessary. It should be an OPT IN not a mandatory - too bad if you don't like it, can't opt out scenario. I want an update that makes 100% of the AI OPTIONAL, such that when someone wants the AI, they have to go turn it on and configure it for the features they want; and the rest of us can go on our merry way and actually get some work done.

Very poorly done by Adobe that they would force this on everyone rather than making an optional feature. AI is a benefitless feature that does nothing to make my work easier.

Please fix this before the end of 2024.

[barry_8130]

What the Hell is a hamburger icon? 

[Meenakshi Negi]

Hi barry_8130,

Thank you for reaching out.

The three horizontal lines at the top left corner of the New Acrobat window are called the hamburger icon. The icon opens the menu options. Please check the screenshot below:

Let us know if you need any help.

Thanks,

Meenakshi