How do I change the list of reasons provided when placing a digital signature?

New Here ,
Nov 03, 2016 Nov 03, 2016

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When I place a digital signature on a document, I include a reason. There is a dropdown menu with a set of default reasons provided by Adobe ("I am the author of this document", "I have reviewed this document", etc) and the set of all the custom reasons I have written in all of my previous digital signatures. I would like to remove items from this list that are no longer useful. How do I modify or delete the custom reason codes in this dropdown menu?

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Security digital signatures and esignatures

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Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

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Hi CyBri2000,

Apologies for the delayed response.

Please confirm the workflow you are following to help me understand the issue better.

Also please share a screenshot of the dropdown menu you are referring to.

Thanks,

Supriya

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Community Beginner ,
Nov 10, 2016 Nov 10, 2016

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I have the same question. Here is screenshot:

Screen Shot 2016-11-10 at 11.24.02 AMa.jpg

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Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

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Hi Karengene,  CyBri2000,

There has now been a change in the design interface and so the option you are referring to is no longer available.

Also, please confirm if you are using certificate for signature.

Thanks,

Supriya

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Community Beginner ,
Nov 10, 2016 Nov 10, 2016

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Yes, we are using the certificate for signature. The version used for signing is Adobe Acrobat X.

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Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

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Acrobat X is no longer supported, please try using Adobe Reader DC and see if you are getting the option you mentioned.

Thanks,

Supriya

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Community Beginner ,
Nov 10, 2016 Nov 10, 2016

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I tested it using Reader DC. When signing, I typed in my own reason and signed the document. I then opened a new document and signed it. The reason I created in the first document was still in the drop down list in the new document.

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New Here ,
Nov 11, 2016 Nov 11, 2016

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Supriya,

I just wanted to confirm that the behavior described by karengene matches the behavior I was describing in the original post. Note that the reasons are not there by default by can be enabled in the signature settings.

Thanks,


Brian

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New Here ,
Mar 19, 2020 Mar 19, 2020

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You need to close Acrobat Reader DC, then open regedit and navigate to: 

 

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Security\cPubSec\cReasons

 

If you are not used to editing the registry, you will have to find some beginners tutorial first, I'm afraid. Whatever you do, be VERY careful because whatever you do takes effect immediately, and there is no "undo"!!


Anyhow, once you know what you are doing, it's easy to edit, remove or add items there. If you remove the whole cReasons subkey, Acrobat Reader DC will create its default set of reasons in the current language (if you have the MUI version). They will stay there, even when you later change language, but you can edit them en have different reasons in different languages.

I hope this helps someone who finds this post in Google, looking for an answer just like I did.

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New Here ,
Jul 08, 2020 Jul 08, 2020

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Massive help, thanks!

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Community Beginner ,
Feb 01, 2021 Feb 01, 2021

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Thank You!!

There should be a way to select "BEST REPSONSE"

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New Here ,
Jul 12, 2022 Jul 12, 2022

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I realise this conversation started in 2016 and the situation was the same in 2020 i.e. reasons already showing in the drop down list cannot be easily deleted regardeless of whether they were invented by Adobe or created by the user. I'm no expert, but it has to be super simple and please, Adobe, do something to allow users to delete "reasons" that don't make any sense anymore. Signatures with a digital certificate are now much more popular and the list of reasons can easily get too long to be useful. I think I'm right to believe Adobe wants people to continue to use Adobe's digital signature feature. So, why complicate the user's life? To convince them to use another tool? 

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