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How do I disable this blue box popup

New Here ,
Jan 06, 2022 Jan 06, 2022

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Hello,

How do I get this blue box to stop popping up? I have the tool tips box unchecked and I have tried rechecking it and unchecking it (shown below as well)

Eric22540240rxv6_0-1641510614284.pngexpand image

Eric22540240rxv6_1-1641510804005.pngexpand image

Thank you,

 

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General troubleshooting

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Community Expert ,
Jan 06, 2022 Jan 06, 2022

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This has nothing to do with comments.

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Community Expert ,
Jan 07, 2022 Jan 07, 2022

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Try to play with these options:

 

Capture_50.pngexpand image

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Participant ,
Sep 24, 2024 Sep 24, 2024

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Altering these options does not prevent the dreaded blue pop up tip boxes, at least not in my case 😞

 

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Adobe Employee ,
Jan 24, 2025 Jan 24, 2025

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Hi @D4v3,

 

Sorry for the delayed response. These are to enable users to find the features available in tools. 
Ideally, after a few times, these shouldn't appear again. 

If such problems occur again after a few launches, please help us with an Acrobat version and a video showing the problem. Before testing again, ensure your copy of Acrobat is updated. To check for pending updates, launch Acrobat > Help > Check for Updates. 

 

Let us know if you have further questions.

 


~Tariq

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