how do I enable the signature to be deleted

[christom99403561]

How do I enable the signature to be deleted?

[margueritek]

If this is a digital signature, you must have the same certificate that was used to sign originally. You can't delete a signature signed by someone else.

[christom99403561]

Yes it is, but I did switch from free acrobat to acrobat DC;, so I guess the cert is different

[margueritek]

The certificate should be the same, but maybe it got lost when you switched. Check Edit->Preferences->Signatures->Identities & Trusted Certificates.

[AnandSri · Accepted solution]

Hello Christom,

Sorry for the delayed response and inconvenience caused. As per the description above, you want to remove the Digital Signatures/Ids, is that correct?

You can clear/remove a Digital Signature if you are the signer, that is if the digital ID with which you did the signing is available to Acrobat.

If you have forgotten the digital ID password you can detach it. Please navigate to Edit -> Preferences (Win), or Acrobat -> Preferences (Mac), then select Signatures -> Identities & Trusted Certificates -> More, Click on Digital ID Files, select the one you want to Remove and click Remove ID. After that, you can delete the .pfx file.

Note: You can only remove your Digital IDs. There is no such option to remove Digital IDs of other users from a PDF using Acrobat/Reader.

To know more about Digital IDs, you can refer to Adobe article Digital IDs in Acrobat

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.