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How do I fix Error 1602 in Adobe Acrobat X (Windows 8.1)

New Here ,
Dec 12, 2014 Dec 12, 2014

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I just did a clean install of Windows 8.1 (64-bit) on my Dell laptop with 8GB of RAM and an i5 processor.

I then installed Adobe Acrobat X from the Adobe download site and used the product key that I have.  The install completed successfully and I've used Acrobat to review and edit a few documents.  Everything seems fine.

The issue I'm having is that Acrobat X has downloaded software updates for me to apply.  However, when I try to apply them, I click on Install and then receive the following in a dialog box:

Update Failed

An error occurred.  Adobe Acrobat Updater will try again later.

Error:  1602

I have researched a fix on-line, but those fixes are for Windows XP and Vista for Acrobat 8 and 9.

I would appreciate any help you all can provide.

Thanks,

Mike

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Community Expert ,
Dec 12, 2014 Dec 12, 2014

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try renaming the arm directory for your acrobat x using the info for 8 and 9,

Error 1602 | Update Acrobat, Reader | 8.1.7, 9.2

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