I found a similar question from about a year ago (https://community.adobe.com/t5/acrobat-discussions/why-are-my-files-being-saved-as-a-23-file/m-p/141...) and have used the solution in the link (locate and delete .24 folder in Registry Editor) multiple times but in the past week I've been getting .24 files and .2024 files and they are not showing up in Registry Editor this time. Might they be hiding in a folder in RegEdit? This is happening at work and is therefore quite problematic.
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