How do I stop the highlight tool from making boxes and creating comments?

[Mike34987496f9nn]

I want to highlight the old way and I can’t anymore.  I want to highlight text that has been OCR’ed from a scanned document or other documents containing text.  At one point I was able to do this with some but not all documents.  Now I can’t highlight text the right way, even with documents I had been able to highlight before.

The problem is that when I use the highlight tool, it puts boxes around the highlighted text and makes it into a comment.  All I want is to highlight.  I already know how to make the ‘hate’ example have more opacity.  For example:

Others have posted about this:

adobe acrobat dc highlight text option not making ... - Adobe Community - 13102524

Highlight tool is inconsistent - Adobe Community - 9501847

If we can’t fix it now, will going back to an older version of Adobe work?  

[Amal.]

Hi @Mike34987496f9nn

Hope you are doing well and thanks for reaching out.

The highlight text tool can only highlight "real" text. If you have a scanned document or a document in which text was converted to outlines, you cannot use this tool.

Please check the correct answer marked in the similar discussion (https://adobe.ly/3OepWXH) and see if that works for you.

Note: Steps are same for the new version.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/4b8sH6y, reboot the computer and reinstall the application using the direct link https://adobe.ly/3SwIUeO;

Regards

Amal

[Mike34987496f9nn]

This didn't work.  Should I roll back to X or something?

[Ayushi38561800qldm]

Did you find out a solution ?

[Mike34987496f9nn]

No, I didn't find a solution.  I have been saving to Word and working from there.  When that looks too ugly I do it on paper and scan it. 

[Bernd Alheit]

In Acrobat highlights are comments.

[Aisha28677178twd1]

to avoid comment boxes while highlighting, is to open the document after all the highlighting is done in microsoft edge and saving it again gets rid of the comment box.

[tom_7685]

Thank you Aisha!

[Prashant.]

Hi @Mike34987496f9nn ,

We are sorry to see that you are having trouble using the highlight tool.

In order for us to understand the issue better, could you please provide the below information
- is this happening with only the OCR'ed document, is acrobat being used to run OCR on scanned doc? or from any other application?
- Can you share a sample doc where this is happening
- could you share the screenshot of commenting preference (open preference by pressing ctrl+k, select "commenting" from categories and provide us the screenshot"
- could you also share the registry hive with us(open registry editor, go to "Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC" , right click on the DC key and select export. Once the export is successful, share the reg file with us."
Apart from this, it would be great if you can share a small screen recording with us.
Thanks,

Prashant.