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sunsup2911
sunsup2911
Participant
July 18, 2014
Question

How do I transfer the Adobe Acrobat XI Pro to a new computer?

  • July 18, 2014
  • 1 reply
  • 16300 views

I downloaded Adobe Acrobat XI Pro from the internet last week and I am changing computers in my office today.  How can I transfer this program to my new computer when the program did not give me an option to SAVE it when downloading it?  I really want to use it on my new computer and do not wish to purchase it again since no one will be using the old computer after it is switched out.

Thanks for your help.  Michelle

This topic has been closed for replies.

1 reply

B
Bill12
Inspiring
July 18, 2014

I assume you have your S/N (or subscription information). In that case, you can download from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. You should deactivate the version on the old computer so you keep your activations current. Also, be sure to register your installation, particularly with the S/N for the future so you have access to info online (like your S/N). Also make a backup of the install file on a CD or backup drive for the future -- a download may not always be available, and even if it is it may be hard to find.

sunsup2911
sunsup2911Author
Participant
July 18, 2014

I will try this, thanks!  I have the email Adobe sent me when downloading this program, but it doesn't list a serial number.  It just lists out my subscription start date and next billing date.

T
Test Screen Name
Legend
July 18, 2014

Ah, you have a subscription? Then it is different. Follow the special instructions for installing your original subscription. You should deactivate it on the old computer, but I don't know how that is done.

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