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how do you stop Duplex / 2 sidied printing

New Here ,
Jan 10, 2018 Jan 10, 2018

I have tried everything to stop 2 sided printing, my Adobe says it is up to date ?

I am running a MAC and just upgraded to High Sierra and this started out of no where.

I have called Brother and they keep saying it is Adobe, tried all the fixes sent out in this forum network  and no luck !

Anyone have any ideas ?

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Print and prepress
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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 12, 2018 Feb 12, 2018
LATEST

Hello Windowguy,

We apologize for the inconvenience caused, as per the description above, you want to stop the duplex printing of Acrobat/Reader on your Mac machine, Is that correct?

Please refer to the following KB docs which discuss the similar issue and scenario Print double-sided | Adobe Acrobat, Reader DC Link: https://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html

How do I turn off double sided printing for PDF documents? (Print Production) Link: https://answers.acrobatusers.com/How-do-I-turn-off-double-sided-printing-for-PDF-documents-q25446.as...

Resolve issues with duplex printing in Acrobat or Reader 10.1.2 Link: https://helpx.adobe.com/acrobat/kb/printer-defaults-both-sides-reader.html

Can't find setting to prevent (default) duplex printing in Acrobat printing interface (Print Product... Link: https://answers.acrobatusers.com/Can-t-find-setting-to-prevent-Default-duplex-printing-in-Acrobat-pr...

If the issue persists, please share the following details:

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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Explorer ,
Feb 06, 2018 Feb 06, 2018

I am having the same problem, even when "two-sided" is unchecked in the system dialogue. I suspect something happened in the transition to High Sierra or one of the update packs. I have walked through all the troubleshooting info I can find online, including directly editing the preferences file, and the problem persists. I am hoping someone from Adobe will offer some suggestions on how to troubleshoot this.

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Adobe Employee ,
Feb 12, 2018 Feb 12, 2018
LATEST

Hello Windowguy,

We apologize for the inconvenience caused, as per the description above, you want to stop the duplex printing of Acrobat/Reader on your Mac machine, Is that correct?

Please refer to the following KB docs which discuss the similar issue and scenario Print double-sided | Adobe Acrobat, Reader DC Link: https://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html

How do I turn off double sided printing for PDF documents? (Print Production) Link: https://answers.acrobatusers.com/How-do-I-turn-off-double-sided-printing-for-PDF-documents-q25446.as...

Resolve issues with duplex printing in Acrobat or Reader 10.1.2 Link: https://helpx.adobe.com/acrobat/kb/printer-defaults-both-sides-reader.html

Can't find setting to prevent (default) duplex printing in Acrobat printing interface (Print Product... Link: https://answers.acrobatusers.com/Can-t-find-setting-to-prevent-Default-duplex-printing-in-Acrobat-pr...

If the issue persists, please share the following details:

Let us know how it goes and share your findings.

Regards,

Anand Sri.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines