How is possible i can't deactivate my free plan?

[courageous_nature1209]

I can't deactivate my free plan because the section for cancel the plans is not loading? The support is always off, i don't find an e-mail address to write them down. How can i do it???

[Eric Dumas]

Have ou tried different browsers after cleaning your cache?

[Dave Creamer of IDEAS]

If you have a free plan, what do you need to cancel? You could need it for Adobe Reader.

If you want to delete your Adobe account, see this page:

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html