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How the hell do I cancel Acrobat Pro DC with services ???

New Here ,
Jan 07, 2020 Jan 07, 2020

Help !!!
How the hell do I cancel Acrobat Pro DC with services (monthly) ???
There is no way to cancel it!
I bought it, used it once and saw that it found really bad and uncomfortable.
I've been trying to cancel it for six months, and there is no way.
At first I thought there was a glitch on the site, so I waited another month and another month, for half a year I pay for nothing and there is no way to cancel !!!

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Cancel subscription
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People's Champ ,
Jan 07, 2020 Jan 07, 2020
  1. In your Creative Cloud app (the red infinity icon on your desktop CC-Icon.png), go to the options and manage your account. See https://helpx.adobe.com/manage-account/using/cancel-subscription.html 
  2. Call Adobe customer service at 1 (800) 833-6687 (USA, 6am-9pm Pacific time).
  3. Or call your bank and have them cancel the automatic draft from your credit card or bank accound.

 

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New Here ,
Jan 15, 2020 Jan 15, 2020
LATEST

Thanks for answering,
I tried the first option, but ...
In my Creative Cloud app (on my desktop), I access options and can't manage the account (like the screen shown in the link). There is only one option - uninstall.

The question is - if I uninstall the app, will the monthly payment automatically stop?


Regarding the second option - is there a a phone number in Israel with a Hebrew answer (unfortunately I can't speak in English)?

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