How to access templates made accessible by my Org

[roberto_3263]

Hello, 

I'm having trouble finding where templates that are viewable by org are located on adobe acrobat. My adobe acrobat desktop app doesn't appear to have a templates section and neither does adobe acrobat on the web. I've been told that others in my org are able to view these templates. I confirmed that we are in the same org and the same product user group. Any guidance would be greatly appreciated. 

Thank You!

[try67]

What do you mean by "templates", exactly? There's no such concept in Acrobat (at least not in the same sense as used in Word, for example). Are these just read-only PDF files you're not supposed to overwrite, so they serve as a kind of "template"?

[Tariq Ahmad Dar]

Hi 

I am assuming you might be referring to Acrobat sign templates, please visit this help document: https://adobe.ly/4jb6ibw.

Else, help us with the questions asked by @try67, so we could help you better.

~Tariq

[roberto_3263]

Thank you for your responses. Here's a bit more information on what I'm encountering. 

The other user is accessing esign templates under agreements in Adobe Acrobat. However under the agreements section for me I only have "acrobat sign" as an option. The template that has the "any user in my organization" property selected is not present for me in adobe acrobat sign.