How to activate Acrobat Pro DC 2015 using Edge

Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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I cannot activate Acrobat Pro DC (2015 Release) on a Windows 10 Pro due to old Internet Explorer (version 11.00.19041.1202, according to the c:\Program Files\Internet Explorer\iexplore.exe properties).

How can I have Acrobat Pro DC to use Edge instead, which is also installed on the system?

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correct answers 1 Correct answer

Community Beginner , Nov 19, 2021 Nov 19, 2021

Yes you can!

Do it like this:

1. Login to your Adobe account
2. Find Acrobat under "Your Product"
3. Download the installer (click on [Download])

    you see there also the serial number
4. Run the installer
5. Run Acrobat

   Acrobat Pro 2015 performs the activation the first time it runs

 

I am disappointed the support team did not point me to this easy solution and I wasted a couple of days.

 

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LEGEND ,
Nov 11, 2021 Nov 11, 2021

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You can't. 

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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In my Windows 10 Pro there is also an Internet Explorer v. 11 installed. This version should be OK to sign-in to activate the product according to:

https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html

However, Acrobat.exe complains this Internet Explorer version is too old.

Is there an alternative way to activate Acrobat Pro DC (2015 Release)?

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Community Beginner ,
Nov 19, 2021 Nov 19, 2021

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Yes you can!

Do it like this:

1. Login to your Adobe account
2. Find Acrobat under "Your Product"
3. Download the installer (click on [Download])

    you see there also the serial number
4. Run the installer
5. Run Acrobat

   Acrobat Pro 2015 performs the activation the first time it runs

 

I am disappointed the support team did not point me to this easy solution and I wasted a couple of days.

 

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Any thoughts on whether this solution still works? I've had to replace the HDD in my laptop and when trying to activate (after installing with an old installer), it constantly complains that my OS/IE is too old. I've tried the registry fix, but Adobe isn't being particularly helpful.

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