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How to batch delete comments with replies

Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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I am trying to delete sticky note comments. However, if the sticky note has a reply, I have to delete the original comment then I am left with the reply and have to delete that after. Is there a way to just delete both at the same time?

 

Finally, when I sort by comment type, I cannot delete all of them even if I select them all. The "Delete" option is greyed out. 

 

Can someone advise on the two above issues?

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General troubleshooting , PDF

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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Both of these things can be achieved using a script. Although deleting a parent comment manually should also remove its reply, I believe. Same goes for deleting filtered comments...

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Deleteing a parent note only removes that parent note but the reply stays and becomes its own separate note. When I filter comments by "type" and then select those to delete, Adobe selects all comments regardless of what I filtered them  by. Is there a fix?

 

As for the script, is there a script that I can use already or do I have to formally request one?

 

Thank you

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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- Re deleting a comment with a reply: Yes, you are correct. That is odd behavior.

- Re deleting filtered comments: It works fine for me. Which version of Acrobat are you using, exactly, and how are you selecting and deleting those comments?

 

Scripts are developed by third-party developers (such as myself), usually for a fee. It's not something you can request from Adobe.

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Thank you for your swift reply.

 

Re: deleting comment with reply: No fix then? Glitch?

Re: Regarding version, I am using Adobe Acrobat Pro 2023.006.20380. I am filtering by type, then Clicking one comment, scrolling to the bottom and clicking "Shift" to select all the comments. However, when I do this, every single comment type, gets chosen, including ones with replies, and will not let me delete.

 

Thank you

 

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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- Fixes can only come from Adobe. I don't work for them or speak on their behalf. Best I can do it offer to develop a script that will allow you to do it.

- I tested it in an older version and it worked correctly. In the new version it does indeed work (or doesn't work) as you've described. This is definitely a bug, one of many we've seen with the latest versions of Acrobat/Reader, unfortunately.

 

You can report both issues here: https://www.adobe.com/products/wishform.html

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Thank you so much for looking into this for me. I'd appreciate a script. Please let me know how I should request one from you. I will report both issues to Adobe in the mean time. Thank you for the link.

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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Sure thing. You can contact me via PM to discuss it further.

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Thank you! PMed!

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