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How to e-mail Dynamic PDF

New Here ,
Mar 13, 2023 Mar 13, 2023

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I have attached a dynamic PDF to an e-mail, but the receiver isn't able to view all of the information in the file.  It becomes a static PDF and cuts off information that would otherwise be there.  Any resources and links would be appreciated  - maybe a dynamic PDF can't be e-mailed as a regular attachment, that would be good to know as well. 

 

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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It most certainly can. The issue is most likely the application the receiver is using to view the file.

Instruct them to save the file to their computer directly, and then open it using Adobe Reader, not inside a browser or any other third-party application, and it should work just fine.

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New Here ,
Mar 13, 2023 Mar 13, 2023

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@try67  - Thank You.  I will try that.  45 seconds later:  That totally worked!  Can't open it directly from the e-mail.  🙂

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