How to get the authorization to send documents for signature?

New Here ,
May 10, 2022 May 10, 2022

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I am getting an alt window when I try to send documents to request signature, how can I solve?

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General troubleshooting , Security digital signatures and esignatures

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Community Expert ,
May 10, 2022 May 10, 2022

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Hi,

Can you confirm:

  • the exact version of your software and operating system
  • the steps you took leading to this error message
  • if this function was working before, did you instal/update anything recently that could cause the issue.

The error message is in 2 different languages, which is quite unusual

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New Here ,
May 10, 2022 May 10, 2022

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I have Adobe Acrobat DC version: 22.001.20117 running on a windows 10, that was the first time trying that funcion, now i've try to uninstall and install Adobe Acrobat DC again, and i have still the same error, is it maybe because i've miss to pay a month of subscription back in the past?

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