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How to Identify Licensed Installs of Acrobat on macOS?

Participant ,
Oct 21, 2024 Oct 21, 2024

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TL;DR: If someone has Acrobat installed on macOS, how can I verify if they've actually signed into the app and have retreived a license (e.g.: Standard or Pro) for Acrobat?

 

We have a fleet of about 7k devices, nearly 300 of which are Macs.  According to the Appendix A: Identifying Installs — Deployment Planning and Configuration documentation, on should be able to identify how Acrobat is licensed on a given machine.  For machines running Windows, the instructions work and enable us to identify if someone has signed into Acrobat effectively activating their Standard or Pro license.  However, while the document mentions Licensing identifiers (LEID) and Software identification (SWID) tags for Macs, it does not provide any guidence on where to find the LEIDs and SWIDs on macOS.

 

Any guidance is greatly appreciated.

TOPICS
General troubleshooting , How to , Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2024 Oct 28, 2024

Hi @JuliusPIV 

 

The information regarding Acrobat activation and if it's standard or Pro is present in the com.adobe.Acrobat.Pro.plist file present at ~/Library/Preferences/.  Please let me know if it helps you and you can read from this file on the machine.

 

Regards

Ravi

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

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Hi @JuliusPIV 

 

The information regarding Acrobat activation and if it's standard or Pro is present in the com.adobe.Acrobat.Pro.plist file present at ~/Library/Preferences/.  Please let me know if it helps you and you can read from this file on the machine.

 

Regards

Ravi

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Participant ,
Oct 29, 2024 Oct 29, 2024

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Thanks for that. Why doesn't that documentation link to the Mac equivalent with this information?

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