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How to open a PDF attachment from Outlook when Acrobat is already open/showing a different PDF?

Engaged ,
May 15, 2019 May 15, 2019

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As the title says: Acrobat is already running, displaying some PDF file.

I open an Outlook email with attached PDF files and want one of them be opened in a 2nd tab.

There is already a thread titled:

"How to launch a 2nd session of Acrobat when 1st one is open in the background?"

https://forums.adobe.com/message/10725316#10725316

However, that did not involve email attachments.

The option suggested there IS tagged, but I run into some DDE error.

Thanks.

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General troubleshooting

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Adobe Employee ,
Jul 31, 2019 Jul 31, 2019

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Hi Adwul,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, you may refer to the similar discussion here-Cannot open PDF attachments from Outlook when already have a PDF open (Acrobat Pro DC)

Let us know if you need more help.

Regards,

Amal

Regards
Amal

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