How to print Arch D pdf to a printer

[Rachel31618158jsfn]

I am having trouble being able to print my pdf to our office plotter in the Arch D Size.

I can find the arch D size and the Adobe PDF Settings when I print to PDF, but I need to print to our plotter in the office and can't seem to get it to print it to the full Arch D size.

[Amal.]

Hi @Rachel31618158jsfn 

Hope you are doing well and thanks for reaching out.

Please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/how-to-print-custom-size-pdf-specifically-arch-d-... and see if that works.

Let us know if you experience any trouble and need more help.

~Amal

[Rachel31618158jsfn]

Hi Amal,

I have already tried that and it did not help 😞

[Amal.]

Hi there

What happens when you try to print the PDF to Arch D, do you get any error message, If yes, please share the screenshot of the same. Also, go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and check

~Amal

[Rachel31618158jsfn]

Hi!

I don't get an error message. For some reason, I just don't have the option to print to the Arch D size. I only get about 6 different print sizes that are all smaller sizes.

[Amal.]

Hi there

Please try the steps below and see if that works:

1. Open the PDF in Acrobat pro
2. Go to Print > Select 'Adobe PDF' from the printer drop down menu
3. Click On Properties > Select ARCH D from Adobe PDF page size drop down menu.

Regards

Amal

[daniel_4355]

I just ran into this issue as well. I was able to reslove it by installing a new driver. My computer was recognizing the plotter, however, the driver was old and didnt have the new paper sizes. By searching for a new driver through the plotter printer propertiers setting I was able to find the one needed and that fixed the issue.