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How to repair/fix crashing Acrobat due to (probably) missing MSVCR120.dll ?

Engaged ,
Jan 25, 2019 Jan 25, 2019

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Almost immediately after launching Acrobat 2017 it closes again.

I checked the Windows Eventlog and found

Record No: 22213

Type : Error

Date : 25-01-2019

Time : 12:28:02

Event : 1000

Source : Application Error

Description:

Faulting application name: Acrobat.exe, version: 17.11.30102.41003, time stamp: 0x5b99e106

Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6

Exception code: 0xc0000005

Fault offset: 0x0001854e

Faulting process ID: 0x3b6c

Faulting application start time: 0x01d4b4a105fec096

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Acrobat.exe

Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll

Report ID: 8dc1d5cf-2fa5-4594-b0ca-043acbdea95a

Faulting package full name:

Faulting package-relative application ID:

I also noticed a 'Warning' in the event log

"Process '\Device\HarddiskVolume4\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\AcroCEF\AcroCEF.exe' (PID 15404) was blocked from making system calls to Win32k.sys."

Any suggestions how to solve this?

Meaning, anything else than completely reinstalling Windows that is.

Checking for this file, I see it is available.

Thanks.

SnagIt-25012019 130206.png

=

LATER:

My solution: uninstall and re-install Acrobat entirely.

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General troubleshooting

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