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How to request e-signature correctly

Community Beginner ,
Feb 29, 2024 Feb 29, 2024

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Hello, everyone, 

Could someone help me with my issue, please!

In the company we are using Adobe acrobat Pro. We want to request digital signatures  like below on a number of different docs.

Screenshot 2024-02-28 at 10.36.27 AM.png

 When I am opening the document that is sent by email (not from Acrobat pro) in PDF I can use this one. But, once it comes as  a request from adobe acrobat it does not let me put a digital signature, just a regular one like this one below.

Screenshot 2024-02-29 at 8.32.17 AM.pngSo , Is it the wrong way I am sending the request from Adobe Acrobat Pro? Or are there any settings I could change as a signing person to always make a digital signature, not just a regular one.

Thank you for your help!!!

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Security digital signatures and esignatures

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Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Hi @Marina35777611kxq4 

 

Hope you are doing well and thanks for reaching out.

 

Adobe Acrobat Sign supports digital signatures by simply placing the Digital Signature field on a form either via Text Tags, drag and drop in the Acrobat Sign Authoring environment or authoring in Adobe Acrobat.

 

For detailed information about requesting signatures by others on a document, please go through the help article: https://helpx.adobe.com/acrobat/using/send-for-signature.html

 

Let us know if you experience any trouble and need more help.

 

~Amal

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Community Beginner ,
Feb 29, 2024 Feb 29, 2024

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Thank you, Amal, but it does not answer my question. Once I recieve the version to sign the only option I have is to sing and it automatically puts my name and surname with no way to choose digital signature.

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Community Beginner ,
Feb 29, 2024 Feb 29, 2024

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@Amal. There is an example:

Screenshot 2024-02-29 at 10.50.01 AM.pngScreenshot 2024-02-29 at 10.51.01 AM.pngScreenshot 2024-02-29 at 10.51.22 AM.png

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Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi there

 

Have you created this PDF form or have you got it from a different user?

 

Is this an issue with a particular PDF form or with all of them? Please try with a different form and check. If its an issue with a particular form, please share it with us for further checking.

 

~Amal

 

 

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New Here ,
Feb 29, 2024 Feb 29, 2024

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Sure thing! Requesting digital signatures can be tricky. With Adobe Acrobat Pro, you can streamline the process of Elite Bounty

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