How to request e-signature correctly

[Marina35777611kxq4]

Hello, everyone, 

Could someone help me with my issue, please!

In the company we are using Adobe acrobat Pro. We want to request digital signatures  like below on a number of different docs.

 When I am opening the document that is sent by email (not from Acrobat pro) in PDF I can use this one. But, once it comes as  a request from adobe acrobat it does not let me put a digital signature, just a regular one like this one below.

So , Is it the wrong way I am sending the request from Adobe Acrobat Pro? Or are there any settings I could change as a signing person to always make a digital signature, not just a regular one.

Thank you for your help!!!

 

[Amal.]

Hi @Marina35777611kxq4 

Hope you are doing well and thanks for reaching out.

Adobe Acrobat Sign supports digital signatures by simply placing the Digital Signature field on a form either via Text Tags, drag and drop in the Acrobat Sign Authoring environment or authoring in Adobe Acrobat.

For detailed information about requesting signatures by others on a document, please go through the help article: https://helpx.adobe.com/acrobat/using/send-for-signature.html

Let us know if you experience any trouble and need more help.

~Amal

[Marina35777611kxq4]

Thank you, Amal, but it does not answer my question. Once I recieve the version to sign the only option I have is to sing and it automatically puts my name and surname with no way to choose digital signature.

[Marina35777611kxq4]

@Amal. There is an example:

[Amal.]

Hi there

Have you created this PDF form or have you got it from a different user?

Is this an issue with a particular PDF form or with all of them? Please try with a different form and check. If its an issue with a particular form, please share it with us for further checking.

~Amal

[Michal35751844t931]

Sure thing! Requesting digital signatures can be tricky. With Adobe Acrobat Pro, you can streamline the process of Elite Bounty.