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How to stop Adobe Acrobat desktop icon readded to Windows 10 desktop

New Here ,
Oct 25, 2022 Oct 25, 2022

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Hi,

I continuously remove the Adobe Acrobat icon from my Windows 10 desktop, but it continues to be readded every so often.  I have Adobe Creative Cloud and think it happens everytime there is an update.

 

Does anyone know how to prevent the recreation of the icon everytime an update is applied?

 

Thanks!

 

Cheers,

Andy

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General troubleshooting , Install update and subscribe to Acrobat

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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Would you mind sharing a screenshot of the icon that you're referring to.

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New Here ,
Nov 01, 2022 Nov 01, 2022

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Sorry for the tardy response - I deleted the icon again.

I think it's the standard Adobe Acrobat reader icon - here's the icon from Creative Cloud:

AndyTrek_0-1667347477449.png


When it respawns, I'll post it.

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New Here ,
Nov 19, 2022 Nov 19, 2022

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It's the typical Windows Destkop icon.  I delete it too as this reappears after every Adobe Acrobat Reader update.  I've seen this occur on Windows 10 and Windows 11.  I looked through all the Preferences but cannot seem to locate a setting that would disbale the Desktop icon.  It would be nice for the icon to be forever gone if it is ever deleted.

 

WRQDYAUKZPGHVEXLFCMTJNIOB_0-1668915044282.png

 

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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Hi, 

 

This is not related to a preference of Adobe Acrobat nor Microsoft Windows. The issue seems to be directly related to a service or another program that interacts directly with Microsoft Windows settings.

 

Please try the following:

 

  • Right-click on the icon
  • Select Properties from the context menu
  • And post back with the directory path that is display in the "Shortcut" tab ==> "Target"

 

Unless you've downloaded the Acrobat installer to your Desktop folder and deployed the installation wizard directly from the Desktop, that shortcut icon should should appear in the Programs Menu and nowhere else.

 

The Programs Folder directory path is this one: C:\ProgramData\Microsoft\Windows\Start Menu\Programs  (on MS Windows 10).

 

If you see that the shortcut target is in a different folder path, you may try changing it to the path that I posted above for its target shortcut location. If you're able to do this manually the problem should not reoccur.

 

However, after reading other posts in the Microsoft support forums, there are users reporting the same issue with folders, shortcut icons (like in your case), orany other files that they've delete before but keep coming back.

 

According to some discussions in the Microsoft support forums this may be related to a corrupt recycle bin or a file sync service, such as OneDrive, or any other third-party cloud service,  for example.

 

Any cloud service app or program that interacts with Windows settings could be the reason of that shortcut reappearing.

 

If that would be the case you may try stopping the sync service or uninstalling the cloud service programs and see if the issue stops.

 

See this discussion if you suspect that the recycle service is corrupt:

 

 

 

 

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