How to stop thumbnails being displayed by default when viewing a PDF

[Joanne5FC3]

Hi,  I am using Adobe DC professional and since we moved to Windows 10 (coincidence??) when I now open a PDF the thumbnails open by default on the left hand side, which drives me nuts.  In an earlier version, I turned this off, but am unable to on this one. I can do it once I have opened the document, but I have to do it every time.. First world problems 😛

I would appreciate any advice, thanks...

[ls_rbls]

I think that is a design behavior; it has not been addressed in any updates for almost a year now. I'm afraid is like those conversation that you get in a medical office, where the doctor says: "You're gonna have to learn how to live with that pain permanently".

[ls_rbls]

On second thought, maybe I'm wrong.

Have you tried to research about any registry or Plist preference settings online?

[AkanchhaS]

Hi Joanne,

Hope you are doing well. I believe you are referring to the Page Thumbnail within Acrobat DC. Have tried disabling it from the menu-bar at the top?

If not, then choose View > Show/Hide > Navigation Panes > uncheck Page Thumbnails.

If it still doens't work, then let us know the exact version of Acrobat you are working currently?

Thanks,

Akanchha

[Joanne5FC3]

Hi Akanchha,

I have already tried your suggestion above, but the change doesn't remain as the default setting.

When I open a new, previously unopened pdf, it opens every time with the thumbnails visible. 

It is only when I reopen one that when I opened it previously, I turned them off , that it doesn't happen, as I have ticked it to "restore last view settings when reopening documents".

The version of Adobe Acrobat Pro DC I am using is 20.013.20064.

I look forward to hearing back from you, and thank you for your prompt response.

kind regards,

Jo

[Amal.]

Hi Joanne,

Hope you are doing well and sorry to hear that the issue still exists.

++ Adding to the discussion

Please try the following steps and see if that helps.

• Once you close the PDF thumbnail on the left side go to Edit > Preferences > Documents > Select 'Restore last view settings when reopening documents' > Click OK and reboot the application and check.

Regards

Amal

[Joanne5FC3]

Hi Amal,

Thanks for your help, as I mentioned above, I had already taken this step. This action only works when you reopen a document.

The problem I am having is the thumbnails being visible when opening a new, previously unopened, document. 

It looks like it is going to be unresolved and I will just have to learn to live with it.

thanks all for your contributions.

cheers

Jo

[Beth23082061er6k]

This has been driving me crazy for quite a while now and I just found a solution. Don’t know if it works in all versions of Acrobat or not, but I was able to right-click on the Thumbnail icon on the left toolbar and select Reset Panes. This closed the Navigation Pane and it stayed closed even after quitting Acrobat and opening up a different PDF. Your mileage may vary…

[S. S]

Hi @Beth23082061er6k,

Hope you are doing well. 

Thanks for writing about what worked for you.

Marking this as a correct answer for future users to use as reference.

-Souvik