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How to use Adobe without updating computer!?

Guest
Jan 02, 2020 Jan 02, 2020

I can't use the Adobe software anymore. The program keeps giving me a trail error even though I have an activated/paid subscription. This is utterly frustrating as I can't get any work done at the moment. I can't update my computer to a newer version because I have programs (I need for my Ph.D. work) that only work with El Capitan. How do I use the software that I paid for without updating my computer? Your immediate attention and assistance would be greatly appreciated. 

Also, I called and was waited for over an hour for someone to answer just to be told to write my issues with the software here. What a huge waste of time! 😠 

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1 ACCEPTED SOLUTION
Community Expert ,
Jan 02, 2020 Jan 02, 2020
LATEST

Paid Creative Cloud Apps Reverting to Trial Mode

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Jan 02, 2020 Jan 02, 2020
LATEST

Paid Creative Cloud Apps Reverting to Trial Mode

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines