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How to void a signed agreement

Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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How can an e-signed agreement be canceled or voided in Adobe Sign/Acrobat Pro?  I know it can be canceled before it's e-signed, but how can it be done after it's e-signed by both a client and myself?

 

Sometimes a client has to cancel a signed contract before we start a project with them, and I haven't been able to find a way to void the contract.  I've had to print the signed contract, scan & save it as a regular PDF file, then add a watermark "VOID" to it.

 

Surely there's a way to do this within Adobe Sign / Acrobat.

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Ok...  I'm confused, and a bit tech-challenged, but I can see that I was in the Adobe Community at "https://community.adobe.com/" when I posted my question.  I wasn't in the correct place...?

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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correct. the community forum is for questions about adobe's forums.  your post should be in the acrobat or acrobat sign forum.  which are you using?

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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I was logged in to Adobe Creative Cloud, then clicked on Abode Support Community.  From there I don't remember how I finally found "Post a comment" or "Post a question" icon.  Like I said, I'm tech-challenged.  lol

 

Thanks for your help!

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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what app or service were you using for your document?

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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In Adobe Acrobat Pro, I click on the "Request E-Signatures" icon.  Then follow the steps to add the signature fields to our document and send it.  So I assume I'm using Adobe Sign - correct?

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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acrobat pro.

 

your posts are now in the correct forum.

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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I greatly appreciate your help! 

 

Do you know how to void a contract e-signed through Adobe Acrobat Pro?   I know how to cancel it before it's signed, but how can I void the fully signed contract afterward?  Doesn't that feature exist in Adobe Pro?

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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no, i don't know the answer to your question.  ie, i'm not an acrobat expert, but your post is now in the forum where acrobat experts can respond.

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Ah, I see.  Thank you for all your help getting my post set up in the right place!  Have a great day!

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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you're welcome.

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