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Aug 02, 2021 Aug 02, 2021

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Captura de Pantalla 2021-08-02 a la(s) 15.33.11.png

 

 

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Crash or freeze

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Adobe Employee , Aug 11, 2021 Aug 11, 2021
Hi, We apologize for the delay in response. Looking at the screenshot given above, it seems that when you launch Acrobat DC, it throws an error: Acrobat PRO DC quit unexpectedly. Here's an official help article  https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acrobat-on-mac.html please follow the troubleshooting steps mentioned in it.  Let us know if it still doesn't work. Thanks, Akanchha 

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Adobe Employee ,
Aug 11, 2021 Aug 11, 2021

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Hi,

 

We apologize for the delay in response.

Looking at the screenshot given above, it seems that when you launch Acrobat DC, it throws an error: Acrobat PRO DC quit unexpectedly.

Here's an official help article  https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acroba... please follow the troubleshooting steps mentioned in it. 

 

Let us know if it still doesn't work.

 

Thanks,

Akanchha 

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