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We apologize for the delay in response.
Looking at the screenshot given above, it seems that when you launch Acrobat DC, it throws an error: Acrobat PRO DC quit unexpectedly.
Here's an official help article https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acroba... please follow the troubleshooting steps mentioned in it.
Let us know if it still doesn't work.