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1

I can not access to my Adobe

Community Beginner ,
Aug 02, 2021 Aug 02, 2021

Captura de Pantalla 2021-08-02 a la(s) 15.33.11.png

 

 

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Crash or freeze
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 11, 2021 Aug 11, 2021
LATEST

Hi,

 

We apologize for the delay in response.

Looking at the screenshot given above, it seems that when you launch Acrobat DC, it throws an error: Acrobat PRO DC quit unexpectedly.

Here's an official help article  https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acroba... please follow the troubleshooting steps mentioned in it. 

 

Let us know if it still doesn't work.

 

Thanks,

Akanchha 

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Adobe Employee ,
Aug 11, 2021 Aug 11, 2021
LATEST

Hi,

 

We apologize for the delay in response.

Looking at the screenshot given above, it seems that when you launch Acrobat DC, it throws an error: Acrobat PRO DC quit unexpectedly.

Here's an official help article  https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acroba... please follow the troubleshooting steps mentioned in it. 

 

Let us know if it still doesn't work.

 

Thanks,

Akanchha 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines