I can't access my documents on my computer. Why? How do I fix it?

[Paul27406882jkpg]

I am trying to load a contract from my work Mac.  I have done this for years, but now I am unable to do it.  The button in Adobe Sign to access my couputer just doesn't work. 

Can anyone help?

[MeenakshiNegi]

Hi Paul27406882jkpg,

Thank you for reaching out, and sorry about the delay in response.

Please let us know what happens when you try to open the documents.

Do you get any error messages? It would be helpful if you could share the screenshot or the screen recording of the workflow.

Let us know if the issue is resolved already.

Thanks,

Meenakshi