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I can't digitally sign a PDF.

New Here ,
Nov 08, 2019 Nov 08, 2019

Hi everybody.

I downloaded a PDF file from Ministry of Agriculture (In Romania), and i need to digitally sign it.

It's an interactive form and when I press the "Certificate tool" the "Digitally sign"option is grey.

Could you please help me?123.png

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Adobe Employee ,
Nov 11, 2019 Nov 11, 2019

[Edited response]

 

Hi Emanuel, 

 

We are sorry for the trouble. As described above, you are not able to digitally sign the PDF using certificates.

 

Would you mind sharing the application and the version you are using? Do you have Adobe Acrobat Reader DC (Freeware) or Adobe Acrobat DC? To check the version of the application please use the link (https://helpx.adobe.com/acrobat/kb/identify-product-version.html)

 

Also, please check if the document signing is allowed under the document properties. Open the PDF and right click and select  document properties.

 

We are here for help, just need more information.

 

Regards

Amal

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New Here ,
Nov 17, 2019 Nov 17, 2019

My Adobe Acrobat Reader DC version is this.3.png

 

And the security options of the file are these.4.png

As you can see the "signing"options is allowed (semnare=signing, permis=allowed). Also, i tried following the steps from this link https://helpx.adobe.com/in/acrobat/using/fill-and-sign.html. But it didn't help.

 

Thank you for you time. 

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Adobe Employee ,
Nov 20, 2019 Nov 20, 2019
LATEST

Hi there,

 

Thanks for sharing the information. it makes it much easier to understand the issue.

 

Do you have the digital ID created to sign the document with digital signature? 
To sign a document with a certificate-based signature, you must obtain a digital ID or create a self-signed digital ID in Acrobat or Adobe Reader

 

For detailed information about the digital signatures please refer to the help article (https://helpx.adobe.com/in/acrobat/using/certificate-based-signatures.html)

 

Let us know how it goes

 

Regards

Amal

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