I can't save a pdf into a client folder. The icon is greyed out and Save on the tool bar does not wo

[john_7863]

I can't save a pdf into a client folder. The icon is greyed out and Save on the tool bar does not work

Why can't we get answers from Adobe? I tried asking the AI assistant andit was no help at all 

[Meenakshi Negi]

Hi john_7863,

Thank you for reaching out.

Please let us know if you have permission to make changes to the folder. When you say client folder, are you referring to a folder on a network or the machine? Could you share the screen recording of the step you do and the options you use to save the PDF?

The AI assistant in Acrobat works with the PDF. For more information on how the Generative AI feature works in Acrobat, please refer to the following help document: https://adobe.ly/4iQz6pN. 

Feel free to let us know if you need any help.

Thanks,

Meenakshi