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when I open my file I can see it but when I click on the pixel it reads the whole file in black and I cannot visualize it correctly
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1 Correct answer
Adobe Employee
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Sep 02, 2021
Hi there
Hope you are doing well and sorry for the trouble. As described you are unable to view the PDF correctly.
Please check the steps/suggestions shared in the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/m-p/10750278 and see if that works for you.
Regards
Amal
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