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I can't see my files correctly

New Here ,
Sep 02, 2021 Sep 02, 2021

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when I open my file I can see it but when I click on the pixel it reads the whole file in black and I cannot visualize it correctly

defaultfbc9ep0b3rol_0-1630600984914.png

 

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correct answers 1 Correct answer

Adobe Employee , Sep 02, 2021 Sep 02, 2021
Hi there Hope you are doing well and sorry for the trouble. As described you are unable to view the PDF correctly. Please check the steps/suggestions shared in the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/m-p/10750278 and see if that works for you. Regards Amal

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described you are unable to view the PDF correctly.

 

Please check the steps/suggestions shared in the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/screen-turns-to-black-and-white-dots-using... and see if that works for you.

 

Regards

Amal

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New Here ,
Sep 02, 2021 Sep 02, 2021

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okay, i hope yes

 

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New Here ,
Sep 02, 2021 Sep 02, 2021

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thank you very much my problems is solved

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