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I did not buy anything from Adobe.

New Here ,
Aug 12, 2021 Aug 12, 2021

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Please reverse the payment of  USD17.24  (R265.40) from my card showing as a purchase on the 08/08/2021. I did not purchase anything and debit order payment USD17.24 (269.03)  on the 27/07/2021. I never gave authority for these transactions and this is fraudulent and need it reverse ASAP.  . 

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Community Expert ,
Aug 12, 2021 Aug 12, 2021

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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

 

If you think the payment was done fraudulently you should also report it to your bank and/or credit-card company.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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