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I have just purchase your Acrobat Pro DC after my previous license expired, now ALL my document's extensions have changed to .THOR on my laptop, and now I cannot open them, can you please advice.

New Here ,
Nov 07, 2016 Nov 07, 2016

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I have just purchase your Acrobat Pro DC after my previous license expired, now ALL my document's extensions have changed to .THOR on my laptop, and now I cannot open them, can you please advice.

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Install update and subscribe to Acrobat

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Enthusiast ,
Nov 07, 2016 Nov 07, 2016

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Take a look at the following link. The Thor ext can be a sign of ransomeware on your machine. Where did you install your software from?

https://www.tripwire.com/state-of-security/latest-security-news/thor-variant-locky-virus/

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Enthusiast ,
Nov 07, 2016 Nov 07, 2016

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Also look at

*.thor Ransomware - how to remove?

Was as unable to edit my original reply for some reason according to the forum software

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