I have problem

New Here ,
Aug 16, 2022 Aug 16, 2022

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Hello I have problem with Adober Acrobat DC. Application is paid. If I want use Adober Acrobat DC the app shuts down immediately after about 2 seconds. I tried reinstall Adobe Acrobat DC and still not work. I also updated my windows 10 but still does not work. How can I fix this problem please?

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Hi Miroslav,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try removing the application and running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and install Acrobat from this page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

 

If the issue persists, let us know.

 

Thanks,

Meenakshi

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