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I paid last night £68.99 for one year and acrobat doesn't work

New Here ,
Jul 10, 2022 Jul 10, 2022

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I paid last night £68.99 for one year  and acrobat doesn't work to edit PDF

 

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Edit and convert PDFs

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

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LEGEND ,
Jul 11, 2022 Jul 11, 2022

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what is the exact name of the plan or product you subscribed to, as shown in your account page, please? Our problem is that Acrobat costs around twice that, so it isn't clear what you have. If you purchased from non-Adobe page, please link. 

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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In addition to what Test Screen Name said, also verify that you are using what you purchased and not Reader. If you already had Acrobat/Adobe Reader on your computer, it's possible that the document you just opened to Edit opened directly into Reader. 

 

And, please verify the Acrobat version number you bought and what your OS is.

 

Thanks

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