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I think the software is too big, it runs slow and crushes from time to time even on my new macbook

Community Beginner ,
Jul 18, 2024 Jul 18, 2024

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Can you optimize the performance of this software? I mean the product is very powerful, but runs too slow and lags frequently. Even the Edge browser read pdfs much faster than this paid product. 

 

Wish to optimize the performance, plz~~ If you feel the same as me, please reply on this to leave a voice

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Crash or freeze , PDF

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Community Beginner ,
Jul 18, 2024 Jul 18, 2024

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I mean crash

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Adobe Employee ,
Jul 18, 2024 Jul 18, 2024

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Hi @SuperMitty  

Thank you for raising the issue. This is certainly not what we want our users to experience. 

First thing could you try updating to the latest version ( Go to Help >> Check for updates) and see if resolves the issue.

To better assist you, we request you share few details :

Regards

Sanjeev

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Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

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Hi @SuperMitty 

Following up to check if you are still experiencing this issue or if it got fixed for you.


~Tariq

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