I tried Adobe Pro DC then during the trial period I ended the subscription.

New Here ,
Apr 20, 2022 Apr 20, 2022

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Now I cannot install Reader DC.

And, Pro DC is not working at all.

And, I have a decryption key for expensive files which I cannot use because Pro DC is not working.

How to uninstall Pro DC without loosing the decryption key, and install Reader DC?

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New Here ,
Apr 20, 2022 Apr 20, 2022

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And, now I cannot open Windows 11 settings of any kind.

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New Here ,
Apr 20, 2022 Apr 20, 2022

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The error in Pro DC is "An internal error has occured." Alt+Tab does not work to move between any windows.

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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What does you mean with "decryption key" ?

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